Month: March 2022

Part 2: What is Process Improvement? Why is it Important?

Henry Ford once said, “Most people would rather work around problems than try to solve them”. Perhaps that’s why we often find ourselves addressing the same complaints, obstacles, and challenges hoping to never deal with them again. Well, hoping isn’t enough. Today, we must constantly improve and innovate to not only succeed, but to survive.… Read more »

Part 1: What is Process Management? Why is it Important?

Have you ever wondered why so many organizations have improvement approaches like Lean, Six Sigma, Agile, or PDCA underway, but never seem to make significant changes in operating performance and outcomes for customers? Or why they are always reacting to problems? Most of the time it’s because they’re trying to improve a process or system… Read more »